AI customer support, built into your platform.
Darwin, our pre-trained AI agent, answers your subscribers around the clock, under any name you choose, with years of customer handling built in.
Support scales with every subscriber.
Every subscriber you sign adds tickets, and every ticket wants an answer right now, in someone else's time zone.
The 2 AM ticket
Software questions arrive around the clock, and subscribers judge your brand by the wait.
Support steals the growth hours
On a buggy platform every customer becomes a ticket, and tickets eat the time meant for marketing and storytelling.
Untrained bots
Generic AI agents learn from your help center. A brand new platform has no help center to learn from.
Go from answering tickets to reading summaries.
TODAY, DOING SUPPORT ALONE
You answer
Tickets steal the hours meant for growth
Every reply starts from a blank page
Nights and weekends stay on call
A support hire eats the margin
WITH CLULO
Darwin answers
Pre-trained on years of real tickets
Live around the clock from day one
Your brand and any name you choose
Escalations arrive rare, sorted, and summarized
Pre-trained. Renamed to fit your brand.
The biggest AI support agents still learn on your customers. Darwin arrives already knowing the product.
01
Trained before day one
Great customer handling takes years to learn. Darwin learned it from thousands of real conversations before your first ticket.
02
Renamed to yours
Pick any name. Your subscribers meet your agent, never ours.
03
On call around the clock
Questions get resolved in seconds, 24/7, in your brand's voice.
04
Escalating with judgment
The rare ticket that needs a human arrives flagged with full context, ready for you or our team to close.
Darwin resolves about 95% of tickets on his own, and our support team can cover the rest as an add-on.
Proven on Fieldd first.
Darwin answers real subscriber tickets on Fieldd, the first brand built on Clulo, and partner brands launch with the same engine.
$3M
Fieldd annual revenue 2025
Thousands
Active businesses subscribed to Fieldd
36
Active countries on Fieldd
Field service software is a high growth category. Allied Market Research valued it at $5.2B in 2021 and projects $29.9B by 2031.
Support that ships with the software.
01
Launch with support live
Your platform goes live with Darwin already answering. No hires and no training period.
02
Read the summaries
See what subscribers ask and how fast it gets solved, without sitting in a queue.
03
Platform on us
Uptime, bugs, and product updates stay on our side, and our support team is available as an add-on when you want humans covered too.
FAQ
Clulo builds customer support into the platform: a pre-trained AI agent in your brand's voice, with years of customer handling programmed in.
What is customer support outsourcing?
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How is Darwin different from AI agents like Intercom's Fin?
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Can I rename Darwin for my brand?
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What happens when a ticket needs a human?
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Do I need to hire a support team?
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How do I get started?
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Every ticket answered. No team to build.
Darwin launches pre-trained under your name, carrying years of customer handling from day one.
Applications reviewed within 48 hours. Limited spots per vertical.